Within
minutes, CommentWeb can provide any business the full ability
to create highly professional online surveys/comment cards
by using a web browser. Select from large number of question
types (ie; single choice, multiple choice, notes feed back,
various rating scales) and more... Once created dynamically,
the survey forms/comment cards are linked to the back end
of their e-business website. The comment cards/survey forms
can also be sent to clients via Computan’s Web Broadcast
email system. Choose from hundreds of survey/comment card
ideas. Each one contains sample questions in a ready-to-send
template. If you have particular needs or just want to be
creative, you may build your own Comment Card and Survey
right from scratch.
Get Immediate Clients Response
Once your choice of Comment Card/Survey Form is created
by you and posted (or sent via our email broadcast systems
to your clients), it is time to receive valuable feed back.
Collecting meaningful information from your clients has
never been easier! Up to the minute info gathered and stored
in the SQL engine for you to review - 24 hours a day 7 days
a week.
Data Reports and Auto Generated Graphs
Once the Comment Cards/Survey forms get filled out by clients,
the data collected is viewed by the manager in "real
time" and the graphical reports get generated "on
the fly." These live graphs and charts allow a full
drill down to obtain individual responses. Businesses can
share the survey/comment card results and reports confidentially
with others. The data can be exported directly into you
into Excel or SPSS.
Discovering KEY Areas needing improvements in order to
sustain client's loyalty, improving client communications,
human resource management etc. all become easier and accessible
with few keystrokes using a browser... from anywhere in
the world.
|